AI USAGE
Responsible AI Usage: Values and Vision Statement
Our Vision
We envision a future where AI systems serve as trusted human assistants, working alongside people to enhance capabilities, productivity, and innovation while adhering to the highest ethical standards. Our AI assistants are designed, deployed, and managed to ensure ethical, transparent use and accountability for their impact on people, society, and the environment. We see AI as an augmentation tool, not a replacement for competent coaching, development, training, or support.
Our C.H.A.I.R. Framework
Our approach to responsible AI is guided by the C.H.A.I.R. framework, which defines both how we develop AI systems and how we integrate them as human assistants in our organization:
C - Clarify when to use AI
We establish clear boundaries and protocols for when and how AI assistants become part of our workflow. This clarity ensures that AI is deployed thoughtfully, with stakeholders informed about the collaborative nature of work produced with AI assistance. We take particular care in identifying areas where AI can reduce bias and areas where human judgment must prevail.
H - Humanize how you'll use AI
We design our interactions with AI to enhance rather than replace human capabilities. Our AI assistants provide clear, understandable outputs that complement human expertise. We implement systematic checks to ensure AI-generated work remains balanced and reflects diverse perspectives, and we maintain clear communication about how our AI assistants handle data.
A - Align with your organization
Our approach to AI assistants reflects our broader organizational values and policies. By integrating our AI assistants within our existing frameworks for openness, diversity and inclusion, security, accountability, and safety, we ensure consistency in how we operate across all levels of the organization.
I - Integrate into your workflow
We thoughtfully incorporate AI assistants into our existing processes, establishing clear documentation standards, quality monitoring systems, and data security protocols. We prioritize work integrity through verification protocols for critical deliverables and guidelines specifying when human expertise must supplement AI assistance.
R - Realize tangible results
We measure and evaluate how our responsible AI practices translate into concrete benefits. This includes tracking improvements in stakeholder trust, work quality, data security, and overall business outcomes. Through continuous assessment, we refine our approach to maximize the positive impact of our AI assistants.
Our Core Values & Guiding Principles
Drawing from leading organizations and frameworks in responsible AI, we commit to these fundamental values:
Transparency and Explainability
- We ensure our AI assistants provide clear explanations for their outputs
- We disclose relevant information about data sources and methodologies
- We communicate openly with stakeholders about when and how AI assistants contribute to work products
Fairness and Inclusiveness
- We design our AI assistants to avoid bias and promote diversity
- We ensure equal access to AI benefits across our organization
- We regularly audit for unintended biases in AI-assisted output
Privacy and Security
- We protect personal and sensitive information when working with our AI assistants.
- We established a governance and risk management policy* to prevent unauthorized data access or use.
- We apply our existing security standards to all AI collaboration processes
Accountability and Governance
- We take full responsibility for the outputs produced with our AI assistants
- We establish clear oversight and quality control mechanisms
- We ensure our AI assistants operate within ethical and legal standards
Robustness and Safety
- We design our AI assistant relationships to perform reliably across contexts
- We set appropriate boundaries to prevent potential harm
- We prioritize human welfare in all AI assistant deployments
Commitment to Value Creation
Our responsible approach to AI as a human assistant drives tangible benefits:
- Enhanced Trust: Our transparency builds confidence among stakeholders
- Increased Productivity: Our AI assistants help reduce costs while improving output quality
- Better Decision-Making: Our balanced approach ensures AI supports optimal outcomes
- Organizational Alignment: Our consistent framework ensures AI advances our mission and values
- Sustainable Growth: Our responsible practices create long-term value while minimizing risks
Implementation Principles
To put our values into practice, we commit to:
- Continuous Education: Ensuring all team members understand how to work effectively and responsibly with AI assistants
- Regular Assessment: Evaluating AI assistant contributions against our ethical standards and business objectives
- Adaptive Governance: Evolving our practices as AI capabilities and regulatory landscapes change
- Stakeholder Inclusion: Involving diverse perspectives in shaping our AI assistant practices
- Balanced Innovation: Pursuing technological advancement while maintaining firm ethical guardrails
By treating AI as a human assistant within this responsible framework, we harness its capabilities while ensuring that human judgment, creativity, and ethical considerations remain central to our work. This approach allows us to realize the benefits of AI while maintaining our organizational values and responsibility to society.
NOTE: This was written with the use of our AI Assistant.
*AI Risk Management Policy can be found at https://drive.google.com/file/d/1yJvDJWH6Ae-8cz3I7e53O99QR3kdKbuh/view?usp=sharing
Created March 10, 2025
Updated April 15, 2025