Return Policy

Return & Refund Policy

Thanks so much for joining my community.

 

Please read this policy carefully. This is the Return and Refund Policy of Carol Parker Walsh Consulting, LLC. 

Digital products

We issue refunds for digital products within 3 days of the original purchase of the product.

We recommend contacting us for assistance if you experience any issues receiving or downloading our products.

Coaching & Consulting

There are absolutely no refunds on Coaching and Consulting, because once we spend our time with you, we can’t get it back. We cannot guarantee results in a coaching or consulting relationship because results depends on your openness to being coached and your willingness to do the work.

If you are not completely satisfied with your investment and are on a payment plan, you may request we stop collecting on future payments. (It is rare, but it does happen that a coach and client may be ill-matched and it is best for both parties to go their separate ways.)

Upon providing deposit or full program payment you are authorizing Carol Parker Walsh to process your payment. Upon approval of your application, you are responsible for full payment of fees for the program. No refunds will be issued if you are accepted into the program and all installments must be paid on a timely basis.

Finally, a great deal of energy, time, thought and heart goes into preparing for and being present on our calls together.  If you’re late for your appointment, you lose that time.  If you don’t show, you’ll still be charged in full. In turn, we promise to honor our appointments, and be on time as well. 

A Note on Payment Plans

If you invest with us using a multi-pay or payment plan and you decide to stay in the program, you are responsible for completing your monthly payments. If your credit card lapses, we will reach out to you and give you a 7-day grace period to send us your new information. If you do not get your information up-to-date during that grace period, program access will be suspended. If you aren’t able to bring your account into good standing within 7 days after that, then we will reluctantly be turning your details over to my friendly collections agency.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

By email: [email protected]

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